Privacy Policy

We are committed to protecting your privacy and personal data

Last Updated: November 2025

Our Commitment to Privacy

At Zahra Publishing House, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you use our website and services.

Data We Collect

We collect the following information to provide our services

Account Data

Full Name
Email Address
Phone Number
Password (encrypted)

Delivery Data

Full Address
City and Area
Geographic Location (to estimate delivery fees)

Order Data

Purchase Date
Books Purchased
Order Value

Technical Data

Cookies
IP Address
Browser and Device Type

How We Use Your Data

Process and fulfill your orders

Arrange book delivery to your address

Communicate with you about your orders

Send promotional offers (you can unsubscribe)

Improve our website and services

Data Sharing

We do not sell your personal data to any third party. We only share your data in the following cases:

Cookies

We use cookies to improve your experience on our website, including:

Essential cookies for website operation
Cookies to remember your preferences (language, currency)
Analytics cookies to analyze website usage
Advertising cookies (Facebook Pixel)

Data Security

We take strict security measures to protect your data:

SSL/HTTPS encryption for all transmitted data

Password encryption with strong algorithms

Secure servers for data storage

Your Rights

You have the following rights regarding your personal data:

Edit Data

You can edit your personal data from your account at any time

Delete Data

You can request deletion of all your data via email

Unsubscribe

You can unsubscribe from promotional messages

To delete all your data, send a request to:

delete-data@zahrabooks.com

Children's Privacy

Our website is directed at adults. We do not directly collect personal data from children under 18 years of age. Purchases must be made by parents or guardians.

Data Retention

We retain your data as long as your account is active or as needed to provide our services. Upon requesting account deletion, we will delete your data within 30 days.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any material changes via email or a notice on the website.

Contact Us

If you have any questions about this privacy policy or your personal data, contact us:

info@zahrabooks.com

Our team is ready to answer your questions